On Your Toes Ballet Flats in Black

How much does shipping cost?

- Our Shipping Fee is $8.50 for USA ($30 for Canada)

- FREE Shipping for orders over $79 (US Customers Only, excluding territories and APO addresses)

How long until my package ships?

- Most orders take 2 to 3 business days to be processed and handed off to the shipping carrier.

- Graphic Tees are an exception, they are made-to-order and may take 6 to 8 business days to be made.

- Shipping times vary with Pre-Orders.

We'd be happy to return or exchange any unworn, unwashed, undamaged, unaltered, or defective merchandise within 14 days of your order being shipped. Your refund will be given via Store Credit (Silver & Lace E-Gift Card).

If an item is delivered damaged or defective, please contact us within 3 days of the delivery date and we will make sure you're taken care of.

You may NOT return:

Jewelry

Accessories

Makeup

Intimates

Sale/Clearance Items

Mystery Items

Liquid Products

Items marked Final Sale

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.