EXTRA 20% OFF ON FIRST ORDER
Get free shipping when your subtotal is $79 & more.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
TAT is 2 weeks. These are the best custom gifts.
- Our Shipping Fee is $8.50 for USA ($30 for Canada)
- FREE Shipping for orders over $79 (US Customers Only, excluding territories and APO addresses)
- Most orders take 2 to 3 business days to be processed and handed off to the shipping carrier.
- Graphic Tees are an exception, they are made-to-order and may take 6 to 8 business days to be made.
- Shipping times vary with Pre-Orders.
We'd be happy to return or exchange any unworn, unwashed, undamaged, unaltered, or defective merchandise within 14 days of your order being shipped. Your refund will be given via Store Credit (Silver & Lace E-Gift Card).
If an item is delivered damaged or defective, please contact us within 3 days of the delivery date and we will make sure you're taken care of.
Jewelry
Accessories
Makeup
Intimates
Sale/Clearance Items
Mystery Items
Liquid Products
Items marked Final Sale
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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